Overview

Welcome to Lift Uplift! We are dedicated to providing quality upskilling courses, job/internship postings, and recruitment support services. To ensure transparency and trust in our services, we have established a comprehensive cancellation and refund policy. Please read this policy carefully to understand our terms and conditions regarding refunds.

1. Refund Policy for Live Courses

We are committed to providing you with the best learning experience. Our refund policy for live courses, including but not limited to SEO, is designed to be fair and transparent. Below are the details:

A. Full Refund within 7 Days

Eligibility: You are eligible for a full refund if you request it within 7 days of enrollment.

Process: No questions asked. Simply contact our support team within 7 days of your purchase to initiate the refund process.

Condition: The refund will be processed back to the original payment method used during enrollment.

B. Refund After 7 Days and Within the First 5 Classes

Eligibility: You can request a refund after 7 days but within the first 5 classes.

Deduction: A convenience fee of 500 INR will be deducted from the course fee.

Process: Contact our support team with your enrollment details to process the refund.

Refund Amount: The refunded amount will be the course fee minus 500 INR.

C. Refund After 5 Classes but Before the 7th Class

Eligibility: If you request a refund after attending more than 5 classes but before the 7th class.

Deduction: 40% of the course fee will be deducted.

Process: Provide the support team with your course progress and details.

Refund Amount: The refunded amount will be 60% of the course fee.

D. Refund From the 7th Class Onwards

  • Eligibility: If you request a refund after the 7th class.
  • Deduction: 40% of the course fee plus an additional 150 INR per class attended after the 6th class.
  • Process: Reach out to our support team with the number of classes attended.

Refund Calculation:

  • Base Refund Amount: 60% of the course fee
  • Additional Deduction: 150 INR per class attended after the 6th class
  • Final Refund: Base Refund Amount minus Additional Deduction

2. Refund Policy for Job Posting and Recruitment Support

Lift Uplift also offers job posting and recruitment support services to individuals, businesses, and enterprises. Our refund policy for these services is as follows:

A. Full Refund within 14 Days

  • Eligibility: You are eligible for a full refund if you request it within 14 days of payment, provided no job/internship post has been made.
  • Process: Contact our support team within 14 days of your payment to initiate the refund process.
  • Condition: The refund will be processed back to the original payment method used during registration.

B. Partial Refund After Job Posting

  • Eligibility: If you have made any job/internship post and request a refund within 14 days.
  • Deduction: A minimum of 40% of the registration fee will be deducted.
  • Process: Provide our support team with details of your registration and job posting activities.
  • Refund Amount: The refunded amount will be the registration fee minus a 40% deduction.

3. General Refund Process

  • Initiation: To initiate a refund, contact our support team via email at [email protected] or through our website’s contact form.
  • Verification: Our team will verify your request and course/job posting activity.
  • Processing Time: Refunds will be processed within 7-10 business days after approval.
  • Notification: You will receive a notification email once your refund has been processed.

4. Exceptions and Non-Refundable Fees

  • Non-Refundable Fees: The convenience fee for courses and the 40% deduction for job postings are non-refundable.
  • Special Cases: Refunds may not be granted in cases of misuse, violation of terms, or fraudulent activities.

5. Modifications to the Refund Policy

Lift Uplift reserves the right to modify this refund policy at any time. Any changes will be updated on our website, and it is your responsibility to review the policy periodically.

6. Contact Information

For any questions or concerns regarding this refund policy, please contact us at:

  • Email: [email protected]
  • Phone: +91-7002156718
  • Address: Lift Uplift, 1 No. Sarupathar Bengali Gaon, Near TD+ Oil Housing Colony, Duliajan, Assam

7. Dispute Resolution

In the event of any disputes regarding refunds, Lift Uplift will make every effort to resolve the issue amicably. If a resolution cannot be reached, the matter will be escalated to senior management.

8. Legal Compliance

This refund policy is in compliance with applicable laws and regulations. Any disputes arising from this policy will be governed by the laws of India.

9. Acknowledgment

By enrolling in our courses or registering for job posting and recruitment support services, you acknowledge that you have read, understood, and agreed to this refund policy.

Conclusion

Lift Uplift is committed to providing exceptional service and ensuring customer satisfaction. Our refund policy is designed to be fair and transparent while protecting the integrity of our services. We appreciate your understanding and cooperation.

Thank you for choosing Lift Uplift for your upskilling and recruitment needs. We look forward to supporting your career growth and success.