Introduction

Welcome to Lift Uplift! As an educational platform, our primary focus is on providing online upskilling courses, job/internship postings, and recruitment support services. Since our services are delivered digitally, we do not engage in physical shipping and delivery of goods. This policy outlines how our digital services are accessed and delivered to our users.

1. Digital Delivery of Courses

A. Course Access

Upon successful enrollment in any of our courses, you will receive immediate access to the course materials through your Lift Uplift account. Here’s how it works:

  • Confirmation Email: You will receive a confirmation email with details about your course enrollment.
  • Login Details: If you are a new user, the confirmation email will contain your login credentials. Existing users can access the course through their existing accounts.
  • Course Dashboard: Once logged in, you can access your course materials via the course dashboard on our website.

B. Course Materials

All course materials, including videos, documents, and presentations, are available for online access and download (where applicable). You can access these materials at any time during the course duration.

C. Live Sessions

If your course includes live sessions or webinars, you will receive notifications and reminders with links to join these sessions. All live sessions are conducted through our integrated online platform or third-party services such as Zoom.

2. Job Posting and Recruitment Services

A. Account Creation

Employers and job seekers can create accounts on our platform to post job listings or apply for jobs/internships. Here’s how it works:

  • Account Setup: Create an account using your email address and other required information.
  • Verification: Verify your email address through the verification link sent to your inbox.
  • Dashboard Access: Access your dashboard to manage job postings or applications.

B. Job Posting

Employers can post job and internship opportunities directly through their dashboard. The posting process includes:

  • Job Details: Enter job details, including title, description, requirements, and application deadlines.
  • Preview and Publish: Preview the job posting and publish it to make it visible to job seekers.
  • Application Management: Manage applications received through the dashboard.

3. Notifications and Updates

We provide timely notifications and updates regarding your course progress, job applications, and other activities on our platform:

  • Email Notifications: Receive email notifications for important updates and reminders.
  • In-App Notifications: Access notifications directly through your Lift Uplift account.

4. Customer Support

Our support team is available to assist you with any questions or issues related to accessing our services:

  • Contact Us: Reach out to us via email at [email protected] or through the contact form on our website.
  • Response Time: We strive to respond to all inquiries within 24-48 hours.

5. Cancellation and Refund Policy

For details on our cancellation and refund policy, please refer to our dedicated [Cancellation and Refund Policy](link to the cancellation and refund policy page). This policy outlines the terms and conditions for requesting refunds for our digital services.

6. No Physical Shipping and Delivery

As an online platform, we do not engage in the physical shipping and delivery of products. All services and materials are delivered digitally through our website and integrated online platforms.

7. Terms of Service

For more information on the terms and conditions governing your use of our website and services, please refer to our [Terms and Conditions](link to the terms and conditions page).

8. Privacy Policy

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our [Privacy Policy](link to the privacy policy page).

Conclusion

Lift Uplift is dedicated to providing a seamless and efficient digital delivery experience for our users. If you have any questions or need assistance, please do not hesitate to contact our support team.

Thank you for choosing Lift Uplift for your upskilling and recruitment needs. We look forward to supporting your career growth and success.